Terms of Service
This Service Level Agreement is a document that outlines the terms and conditions in respect of your purchase of the DustyPaths Services. Please ensure that you read and understand all the provisions of this document before you start using our service, as you shall be bound by all the terms and conditions herein mentioned in this contract. DustyPaths having its registered office at 290, Balaji Layout, Hosahalli (BDA) Vajarahalli, Kanakpura Main Road Bangalore, Karnataka, India – 560109 is engaged in the business of providing training and consulting services, more specifically the service of “Storytelling at Work™” and have its online presence through its website having domain names – https://dustypaths.com/ and https://www.storytellingatwork.com/.
By purchasing our service and accessing the information and content being provided through service, you understand and agree to accept and adhere to the following terms and conditions as stated in this document (hereafter referred to as ‘Service Level Agreement’ or ‘User Agreement’, or ‘Terms of Use’), along with the terms and conditions as stated in Non-Disclosure Agreement.
1. Acceptance of the Terms
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1.1. These Terms & Conditions constitute a legally binding agreement made between you as a Client or Customer whether personally or on behalf of an entity (“User”,) and Dusty Paths LLP, doing business as DustyPaths, concerning your access to it services as well as any other media form, media channel, linked, or otherwise connected thereto. You agree that by making a purchase of our services, you have read, understood, and agree to be bound by all of these Terms & Conditions outlined in this document.
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1.2. The information provided through our service is not intended for distribution to or use by any person or entity in any jurisdiction or country, it is for your exclusive use.
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1.3. All references to “you” or “your” or “user” as applicable, mean the person that accesses, uses, and/or participates in the DustyPaths services being availed under this user agreement in any manner.
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1.4. The terms and conditions set forth below (“Terms & Conditions” or “Service Level Agreement” or “User Agreement”) and the Non-Disclosure Agreement constitute a legally binding agreement between we and you. These Terms and Conditions contain provisions that define your limits, legal rights and obligations with respect to your use of and participation in the DustyPaths service that you have purchased.
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2. Service Overview
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2.1. DustyPaths is engaged in offering training and consulting services that enables clients (whether being Large Enterprises, Mid-sized Organizations, Start-ups, Universities/Colleges, Non-profits and Other training organizations, collectively referred to as “User” or “You” or “Client” hereunder this User Agreement) to avail the Service named – “Storytelling at Work™” being provided by the DustyPaths.
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2.2. DustyPaths allows you to avail the training and consulting services that enable equipping individuals and teams with storytelling knowledge, skills, and tools needed to communicate and lead effectively in their roles.
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2.3. More particularly, DustyPaths you may purchase the above referred “Storytelling at Work™” that typically covers Design and deliver storytelling workshops, programs, and projects both in person or online (through platforms like WebEx, Zoom, Google Meet, etc). to solve organizational problems. The duration of these workshops ranges from 1-hour, half-day, full-day to weeks/months.
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2.4. The “Storytelling Services” provided by the Dusty Paths can be availed through the following medium:
2.4.1. Training (in-person and online)
2.4.2. Consulting (in-person and online)
2.4.3. Projects based
2.4.4. Events based
2.4.5. Seminars based
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2.5. The scope of the services generally depends on your requirements, we reserve the right to modify, suspend, or discontinue the Services (or any portion thereof) at any time, without notice, in the event of non-cooperation, non-payment, or unnecessary delays by you. You agree that neither you nor any related third party will hold the Company or its suppliers liable for any losses, damages, or consequences arising from such modifications, suspensions, or discontinuations of the Services.
3. Information Submission
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3.1. In order to avail any services provided herein, you may be required to submit certain information as a client by providing your Personal Identifiable Information (according your profile selection) such as:
3.1.1. Your Full Name
3.1.2. Your Entity specific information;
3.1.3. Your Email Address;
3.1.4. Your Mobile No.;
3.1.5. Service Selection;
3.1.6. Any other requisite information.
3.2. Further, you agree to provide all the requisite information correct and accurate in order to provide services opted by you.
4. Payment Terms
The following payments terms shall be applicable upon a service is being purchased by you:
4.1. Payment for Services:
4.1.1. You agree that in lieu of services availed herein this agreement, you are required to make a payment of 50% of the complete services charges upon the service order confirmation.
4.1.2. You further agree that the remaining 50% payment of the service order shall be paid within 7 days from the date of invoice or as specified in the payment plan for the individual projects.
4.1.3. Our transparent pricing model is designed to help you budget effectively and maximise the value of our services.
5. Refund & Cancellation
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5.1. To maintain quality and alignment with client’s needs, we implement a rigorous approval process of order confirmation.
5.2. You understand and agree that if you cancel 2 weeks prior to the deliver date of the Services opted by you, you shall be liable to pay 50% charges of the total invoiced value.
5.3. You further understand and agree that if you cancel 1 weeks prior to the deliver date of the Services opted by you, you shall be liable to pay 100% charges of the total invoiced value.
5.4. Rescheduling of Delivery: Confirmed orders of service can be rescheduled once and to be scheduled for delivery within 3 months from the previous delivery date.
5.5. You understand that all the charges towards change or cancellation in travel and expenses will be invoiced additionally.
6. Representations by User
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6.1. By using the DustyPaths services, you represent and warrant that all information you provide will be true, accurate, current, and complete and further you will maintain the accuracy of such information.
6.2. You hereby agree that our Dusty Paths services shall be used for lawful purposes only and that you will not violate laws, regulations, ordinances or other such requirements of any applicable Central, State or local government or international law(s).
6.3. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your use of our services, further we may refuse any and all current or future use of the DustyPaths services.
7. Marketing Permission
7.1. You agree to be identified as a customer of DustyPaths. DustyPaths may use your name and trademarks and may briefly describe your business and the work carried out, in their sales & marketing material and/or on the website.
7.2. Delivery of Services: Services may be delivered in-person, online or through other methods/ affiliates, partners, 3rd party consultants as determined by DustyPaths.
8. Intellectual Property Rights
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8.1. We grant you a personal, limited, non-exclusive and non-transferable license to access and use the Services only as expressly permitted or in line with these Terms & Conditions. You shall not use the Services for any illegal purpose or in any manner inconsistent with these Terms. You may use information made available through the Services solely for your personal, non-commercial use. Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to the Services, our Content or our IP Rights.
8.2. Unless otherwise indicated, DustyPaths and its services are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and information (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of India, international copyright laws, and international conventions.
8.3. DustyPaths owns or holds the Licenses to all Data and Marks on its content and information provided through the service that you purchased.
8.4. Data provided through our services to you as is for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the DustyPaths.
8.5. More Particularly, you will not sell, copy, duplicate, rent, lease, loan, distribute, transfer, or sublicense the Service, or otherwise permit any third party to use or have access to the Service for any purpose (except as expressly permitted by us in writing) or decompile, reverse engineer, disassemble, modify, create a derivative work of, or otherwise use any software that enables or comprises any part of the Service. Further, you may not record, transcribe, copy, distribute or otherwise transmit any live offerings (in-person, online training & consulting sessions)
9. Prohibited Activities
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9.1. You may not access or use DustyPaths service for any purpose other than that for which we make DustyPaths service available. DustyPaths services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
9.2. You may not record, transcribe, copy, distribute or otherwise transmit any offerings including live workshops and training sessions (in-person, online training & consulting sessions)”.
9.3. As a user of DustyPaths services, you agree not to:
9.3.1. Circumvent, disable, or otherwise interfere with security-related features of the DustyPaths, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the DustyPaths and/or the Content contained therein.
9.3.2. Use the DustyPaths services in a manner inconsistent with any applicable laws or regulations.
10. Term and Termination
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10.1. The agreement between you and Dusty Paths reflected by these Terms & Conditions remains in effect until either you or we terminate the agreement in accordance with these Terms.
10.2. Termination by DustyPaths: You hereby acknowledge and agree that DustyPaths in its sole and absolute discretion, has the right (but not the obligation) to terminate your access or otherwise terminate your access to or participation in the use of the DustyPaths service immediately and without notice if:
10.2.1. you materially breach these Terms or Additional Legal Terms, or Policies;
10.2.2. you violate applicable laws, or such action is necessary to protect the personal safety of DustyPaths, its members, or third parties (for example in the case of fraudulent behaviour of a member).
10.3. Termination by You: You reserves the right to terminate the use of the DustyPaths service at your discretion, you may terminate this agreement at any time, upon termination at your end, terms and conditions mentioned in the “Payment Terms” clause shall be applicable on you.
11. Our Role & Disclaimer
11.1. DustyPaths provides training and consultancy services that enables you to avail the services being provided herein. You agree that our Services are provided on an “as-is” and “as-available” basis. we make no warranties or representations, express or implied, regarding the accuracy, reliability, or availability of our Services.
11.2. DustyPaths is not responsible for internet outages, disruptions, or temporary unavailability of the platforms like WebEx, Zoom, Google Meet, etc. through which the online training is being provided.
12. Other Applicable Documents
12.1. We care about data privacy, security and smooth facilitation of the services. By purchasing DustyPaths Services, you agree to be bound by our ‘Privacy Policy’, and ‘Non-Disclosure Agreement’ along with this Terms of Use document. These all documents are in consonance with these Terms of Use.
12.2. You represent that you have read, understood and agreed to our all-above-mentioned applicable policies.
13. Dispute Resolution
13.1. If a dispute arises between you and DustyPaths, in such case, you and DustyPaths hereby agree to resolve any claim or controversy at law and equity that arises out of these Terms & Conditions through Mutual Discussion.
13.2. In case of non-resolution through Mutual Discussion, the dispute shall be referred to the Arbitrator appointed by DustyPaths and finally resolved through Arbitration following the procedure mentioned in the Arbitration and Conciliation Act, 1996 and applicable rules.
14. Limitation of Liability
14.1. DustyPaths will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or making a purchase or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.
14.2. In no event shall DustyPaths, or its respective officers, managers, members, directors, employees, successors, assigns, subsidiaries, affiliates, suppliers, attorneys or agents, be liable to you for any direct, indirect, incidental, special, punitive, consequential or exemplary damages (including but not limited to loss of business, revenue, profits, use, data or other economic advantage).
15. Indemnification
15.1. You agree to defend, indemnify and hold harmless DustyPaths, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon a breach of any warranty, representation or undertaking in this Service Level Agreement, or arising out of a violation of any applicable law (including but not limited in relation to intellectual property rights, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights). This clause shall survive the expiry or termination of this Service Level Agreement.
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16. Governing Law
16.1. These Terms shall be governed by and defined following the laws of India. Dusty Paths LLP and yourself irrevocably consent that the courts of India at Bangalore, Karnataka shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
17. General Terms
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17.1. Entire Agreement: These Terms and Conditions, together with the ‘Privacy Policy’ and ‘Non-Disclosure Agreement’, shall constitute the entire agreement between you and us concerning the Services of DustyPaths.
17.2. Waiver: No failure or delay by us in exercising any right, power or privilege under these Terms & Conditions shall operate as a waiver of such right or acceptance of any variation of the Terms and nor shall any single or partial exercise by either party of any right, power or privilege preclude any further exercise of that right or the exercise of any other right, power or privilege.
17.3. Severability: If any provision of these Terms is deemed unlawful, invalid, or unenforceable by a judicial court for any reason, then that provision shall be deemed severed from these Terms, and the remainder of the Terms shall continue in full force and effect.
17.4. Partnership or Agency: None of the provisions of these Terms shall be deemed to constitute a partnership or agency between you and Dusty Paths and you shall have no authority to bind Dusty Paths in any form or manner, whatsoever.
18. Help and Support
18.1. If you have any questions or comments about these Terms & Conditions, you can contact us at the below mentioned address.
18.2. Any notices or other communications required or permitted in terms of these presents shall be deemed to have been duly served if, (a) delivered in person; or (b) sent by registered or certified mail, return receipt requested, or (c) email; and addressed as follows:
Dusty Paths LLP
290, Balaji Layout, Hosahalli (BDA) Vajarahalli, Kanakpura Main Road Bangalore, Karnataka, India – 560109
Email- hello@dustypaths.com